How To Wash Your Wigs
1,Comb the hair ensure there is no tangles. Turn the wig insidecap outside.
2,Put the wig into 35-40* water, add shampoo into the water. Stir it evenly.
3,Gently press over hair for 10-15 minutes until it is clean. Don’t rub with hands.
4,Rinse shampoo thoroughly and pull conditioner into water. Stir it evenly.
5,Leave wig in conditioner for 10-15 minutes.
6,Rinse conditioner thoroughly and use a towel to absorb the water.
7,Turn the wig insidecap back, For straight wig, choose one wide-toothed comb.
8,For wavy wig, hold the cap by hand, shake it 5- 6 times, run with fingers smooth gently.
9,Put the wig onto a wig standing and let it air dry.
10,Donrsquot make the hair under the blazing sun for quite a long time
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of graceful-hair (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://graceful-hair.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Okay
Быстро, качественно. Сам хвост отличного качества. Благодарю
I love it meets the described
Love this store
just like the picture thank you very much store, fast delivery
Pretty hair but with a lot of shine
Заказываю не первый раз все супер. К покупке рекомендую
so soft but tangles easy
Delivery came quickly to Togliatti! With the color guessed M107, length 85cm-think too long))) I'll doomed! As Rapunzel))) confused fast, but in all the rest liked!)
Took the most expensive. Hair is better than I thought. In color I guessed perfectly. The tail does not tape, the fastening is strong. The only thing that did not suit is that the black fabric from the side of the fastener is slinky, but this is corrected thanks to a wide elastic band. And the hair is very magnetic, but the antistatic is in помощ
Lèpou Diamou
Good Hair, thanks))
Perfect
It is arrived and the goods is super, thanks for the reliability, it arrived on time
Fast delivery, to Mo in 16 days reached, the tail is felt like it's real and with the color guessed the truth they got a little, but the iron is not a problem. I do not know how to hold on, I'll add a review later.
Perfect
Beautiful Hair
The tail is long, lush, wavy, the hair does not tangle, the color is bleached
llegó muy rápido lo recomiendo
Long tail. On rare hair most that. A grade
igual a la foto muy suave y del mismo color q la pedí. la comunicación fue estupenda. recomiendo al vendedor 100%. llego muy rapido
toujours top
Very good
look nice
Shinyang is awesome for such a price!! I crash in the black and black tail perfectly approached, glitters not very much: like dyed, but healthy hair. If you have dull, burned hair, there will be a difference. Note that the length of 85 cm heavy-my tail moves under the weight, maybe something in the future will come up. For photo sessions exactly perfect. I plan to go out in it "into the world" as soon as I fit in well, if it does not work-I think to shorten it to be easier)) I recommend! Delivery for 4 for in St. Petersburg, as a gift put a hide on the hairpin.