We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
A bit thinner than expected, but definitely worth the money!! Better than what you can get from any store, for an exceptional price!!!
The Product is good I thoroughly shampooed the hair and have no complaints at this time. The ends are thick and not skimpy nor see through. I am using a purple conditioner to leave in to tone down some of the gold hi-light. I am very happy with how fast the hair came.
Hair is actually pretty good and very soft with minimum shedding
Very good store, the hair is excellent! Constantly order from this seller!!! color as in the photo!
the bundles dont looks thick when there in the packet but once in the hair it's very thick and bouncy
The hair is soft, looks like a European hair, the spikes are undamaged, the color is exactly the same as in the picture. I didn't get relevant leakage hair while working with the customer. The only appearance don't pleasant is that after washing the hair have lost completely the ripple, appearing almost straight at the end of drying. Nevertheless the customer is satisfied because the quality is good. Shipment occurred in times shown, little more than a week.
El cabello de 20 inches(50,8 cms), en realidad tiene 35cm, porque lo demás de los 35 cms se quedan en un mechón que se va afinando y queda solamente puntas. He contactado el vendedor, hemos llegado a un acuerdo.
Beautiful
Perfect. Exáctly as in pictures and true to length. Fast shipping, too. Thank you for the gift.
Love it
Still love this - thanks !
hair is soft true to length, ordered Friday received on Monday the fastest shipment.
Like the color a little different but the quality is good. Recommend
Very Good thanks you
Beautiful color, falls wires necessary seal
Thank you very much
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Very quick, just 1week, very nice hair on my pictures i have only used 1bundle! I have 22,22,24,24 p6/27- love it