We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Oooochen fast (surprised) delivery, thank you very much all is well
Fine
good quality, braid size is perfect for my fine hair.Only purchased 1pce to try but will be buying more.
Пришли за 10 дней! Косы крутые, как на картинке)
really good texture and looking perfect!! i like it.
Until I clung, but I really liked) I will definitely order more from this store
Thank you very much, I really liked the braids, the quality is super. I ordered the first time and did it too.
Very much stinks, I hope after they washed everything will pass
Всё отлично, спасибо.
Very beautiful hair, first time I'm so satisfied with a hair purchase at Aliexpress.
The goods arrived quickly. Thank you to the store for the gift (hook and jewelry for braids). They look like puppet, unnaturally shiny. But in general, beautiful braids)
Я получила свои косы сегодня, они пришли очень быстро, хорошо упакованы. В подарок продавец положил крючок и украшения. Спасибо большое. Я очень рада, буду сама делать дочке, красивый переход и цвет. I received my braids today, they arrived very quickly, well packaged. The store put a hook and jewelry as a gift. Thank you so much. I am very glad, I will do it myself for my daughter, a beautiful transition and color.
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The delivery is very fast, the braids are prickly and thick, the loops are very small, absolutely does not stretch. The color is beautiful, there is something like lurex along the entire length of the braid. On the children's head there were 4 packs, it was possible three, but it looked liquid.